Privacy Policy | Roomfit

Privacy

Built to keep account data useful and controlled

Roomfit collects only the data needed to run the housing marketplace, support accounts, show listings, keep chats working, and improve the experience. This page explains what we collect and how you can manage it.

Collected data

Account, profile, listing, and device details

We only keep the data needed to run the service and protect the marketplace.

Used for

Service, safety, and support

Roomfit uses data to authenticate users, deliver messages, and keep the platform secure.

Essential browser cookies

The web app uses cookies for sessions, guest mode, and related browser settings.

1. Information we collect

We collect information you give us directly, such as your name, email address, phone number, profile details, listing details, messages, support requests, and any images or videos you upload.

We also collect limited technical information that helps the web app work properly, such as browser type, device details, log information, and cookie or session data.

Account and sign-in data
Profile and roommate preferences
Listing content, media, and pricing
Messages, support requests, and feedback
Basic device, browser, and session data

2. How we use information

Roomfit uses personal information to create and maintain accounts, publish and rank listings, match users, send notifications, process premium features, and respond to support requests.

We also use information to prevent fraud, enforce the terms of service, improve the product, and measure which features are working well.

Authenticate you and keep you signed in
Show the right listings, profiles, and messages
Send verification, service, and support messages
Improve search, filters, and recommendation quality
Investigate abuse, fraud, and policy violations

4. Cookies and similar tools

Roomfit web uses essential cookies to keep sessions working, remember guest browsing, and support the browser-based auth flow.

We may also use browser storage or similar tools for temporary state, such as verification flows or saved preferences. For more detail, see the Cookies Policy.

We do not currently rely on advertising cookies for the core Roomfit experience.

5. Security and retention

We use reasonable administrative, technical, and organizational measures to protect your information. Access is limited to what is needed to operate the platform and support users.

We keep personal data only as long as needed for the service, legal requirements, dispute handling, or security purposes.

Encrypted transport for browser requests
Role-based access to internal tools and data
Retention based on account activity and legal needs

6. Your choices and controls

You can update most profile details, manage your listings, clear browser cookies, or sign out at any time. Some data may still remain in backups or records required by law.

If you want access, correction, or deletion help, use the Roomfit Help Center and include the email tied to your account.

7. Children and eligibility

Roomfit is intended for adults who can legally use housing and roommate services in their location. If we learn that we collected information from someone who is not eligible to use the service, we will take steps to remove it.

8. Changes and contact

We may update this policy when the product, platform, or law changes. If we do, we will update the date on this page and publish the new version here.

For questions or privacy requests, use the Roomfit Help Center so the support team can route your request correctly.

Need help

Use the Help Center for privacy questions, deletion requests, or account support.

Open Help Center